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Billing

Billing Intelligence is in early access

Talk to us about early access. This page covers what Billing does once it's live on your workspace.

Billing turns field-reported progress and collected evidence into a bill ready to review and send — matched to your contract BOQ, line by line.

AreaWhat it does
BOQ UploadYour contract Bill of Quantities, imported once, so every line item is available to match against
BOQ ReconciliationField-reported progress matched automatically to the right BOQ line
Evidence TrackerWhat's been collected and what's still outstanding, tracked against every BOQ line
Coverage Gap DetectionWork started or done that isn't yet on this month's tracker, caught and confirmed with the billing engineer
Evidence Follow-upsAutomated follow-ups on WhatsApp or email to collect outstanding evidence
Bill PackagingBOQ-mapped progress and accepted evidence packaged into a monthly bill, ready to review

BOQ Upload​

Upload your contract BOQ once — during onboarding, or whenever it's revised. Velora reads the line items (description, unit, quantity) so every BOQ line is available as a match target the moment field progress comes in.


BOQ Reconciliation​

Every progress update reported from your site WhatsApp groups is matched automatically to the BOQ line it belongs to — not just tallied against a generic activity name. Where an update doesn't map cleanly to a single line, it's held for the billing engineer to confirm rather than guessed at silently.


Evidence Tracker​

Each BOQ line can carry its own evidence requirement — a quality checklist, a sign-off, an inspection record. The Evidence Tracker shows what's been collected and what's still outstanding against every line, so nothing is missing when the bill is due.


Coverage Gap Detection​

The Evidence Tracker only chases evidence for work it already knows about. Coverage Gap Detection catches the other case — work started or done that a field update reports, but that isn't yet on this month's tracker at all.

When that happens, the billing engineer (set during key contact setup) is messaged on WhatsApp with what was detected, and asked to confirm whether to add it to this month's evidence tracker:

  • Confirm — it joins the tracker like any other line, and Evidence Follow-ups starts chasing it from there.
  • Decline, or no response — it's left out of this month's bill. Nothing is added without confirmation.

Between the two, nothing tracked goes unbilled for missing evidence, and nothing new goes untracked in the first place.


Evidence Follow-ups​

Outstanding evidence is chased automatically — Velora messages whoever holds it, on WhatsApp or by email, and keeps following up on a regular cadence until it's received. No end-of-cycle scramble to track down a missing checklist.

The Billing Manager (set during key contact setup) is copied in as evidence comes in, and gets a digest of what's still outstanding as the bill cut-off approaches — so nothing is a surprise on the day the bill is due. Evidence received against a line updates the Evidence Tracker automatically; there's nothing to re-enter.


Bill Packaging​

At bill time, BOQ-mapped progress and the evidence collected against it roll up together into a packaged monthly bill. The billing engineer or manager reviews it before it goes out — modifying quantities, including or excluding lines, and packaging it however fits the client's requirements. Velora prepares the draft; the final call on what ships stays with your team.


What's next​

  • Field → — where progress, issues, and evidence are captured from your WhatsApp groups
  • Contracts → (early access)

For help or questions, reach out at support@velora.ai.