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Terms of Service for Velora AI - Voice AI Construction Project Management

Last updated: 9/3/2025

1. Acceptance of Terms​

By accessing and using the Voice AI Construction Project Management services provided by Velora AI Technologies ("Velora AI," "we," "us," or "our"), including our Voice AI assistant for construction project management, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services​

Velora AI provides Voice AI assistant services designed specifically for construction project management, including:

  • Voice-to-text transcription and analysis of construction site communications
  • Automated project update generation and reporting for General Contractors and Subcontractors
  • Follow-up task management and scheduling for Construction Project Managers
  • Integration with construction project management workflows
  • Phone call handling and recording services for site updates
  • AI-powered insights for construction project tracking and reporting

3. User Accounts and Registration​

To access our Voice AI Construction Project Management services, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

4. Acceptable Use​

You agree to use our Voice AI services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the services for any illegal or unauthorized purpose
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the services or servers
  • Use the services to violate any applicable laws or regulations
  • Share sensitive construction project information without proper authorization

5. Data and Privacy​

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Voice AI Construction Project Management services, you consent to the collection and use of information as described in our Privacy Policy.

6. Intellectual Property​

6.1 Our Intellectual Property​

The Voice AI Construction Project Management services, including all content, features, and functionality, are owned by Velora AI Technologies and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

6.2 Your Content​

You retain ownership of any construction project content you submit, upload, or create using our Voice AI services. By using our services, you grant us a limited, non-exclusive license to process and store your content solely for the purpose of providing our Voice AI Construction Project Management services.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us at support@velora.ai with the following information:

  • A description of the copyrighted work that you claim has been infringed
  • A description of where the material is located on our service
  • Your contact information
  • A statement that you have a good faith belief that the use is not authorized
  • A statement that the information is accurate and that you are the copyright owner or authorized to act on their behalf

6.4 Prohibited Uses​

You agree not to use our Voice AI services to:

  • Infringe upon any intellectual property rights
  • Upload or transmit content that violates copyright, trademark, or other proprietary rights
  • Use our services to create derivative works without proper authorization
  • Reverse engineer, decompile, or disassemble our Voice AI Construction Project Management software

7. Payment Terms​

Some features of our Voice AI Construction Project Management services may require payment. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing with reasonable notice. You are responsible for all applicable taxes.

8. Service Availability​

We strive to provide reliable Voice AI services but cannot guarantee uninterrupted availability. We may temporarily suspend services for maintenance, updates, or other operational reasons. We will provide reasonable notice when possible.

9. Limitation of Liability​

To the maximum extent permitted by law, Velora AI Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data, information, or construction project content
  • Loss of use of our Voice AI services
  • Interruption of business operations
  • Any damages resulting from third-party services or integrations
  • Any damages resulting from unauthorized access to your account
  • Any damages resulting from the use of our AI services for critical decision-making

Our total liability to you for any claims arising from the use of our Voice AI Construction Project Management services shall not exceed the amount you paid to us in the three (3) months preceding the claim.

10. Indemnification​

You agree to indemnify and hold harmless Velora AI Technologies from any claims, damages, or expenses arising from your use of the Voice AI services or violation of these Terms.

11. Termination​

We may terminate or suspend your access to our Voice AI Construction Project Management services at any time, with or without cause, with reasonable notice. Upon termination, your right to use the services will cease immediately.

12. Governing Law​

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Velora AI Technologies operates, without regard to conflict of law principles.

13. Changes to Terms​

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of the Voice AI services after such changes constitutes acceptance of the new Terms.

14. Contact Information​

If you have any questions about these Terms of Service for our Voice AI Construction Project Management platform, please contact us at:

Velora AI Technologies
Email: support@velora.ai
Website: velora.ai

These Terms of Service govern your use of Velora AI's Voice AI Construction Project Management Assistant, designed specifically for General Contractors, Subcontractors, and Construction Project Managers.